Receiving accreditation from a reputable source such as the Better Business Bureau is a big deal, especially for a technological corporation such as Securus Technologies. The information technology firm, which is based out of Dallas,Texas, was recently given a rating of an A+ by the Bureau, which makes it a highly rated and prestigious presence in the technology industry. When asked about what this means for Securus, the Senior Vice President of Operations for the organization, Danny de Hoyas, said that their relationship with the Better Business Bureau has successfully prepared them to make revolutionary strides towards reaching new goals with their customers.
Securus Technologies focuses primarily on providing excellent service and products to its niche selection of customers, which are currently incarcerated individuals serving time for past mistakes within the United States prison system. These consumers are often times ignored by other companies as lost causes, but Securus Technologies have successfully identified them as reliable and loyal customers who they wish to accommodate. Securus does this in a number of ways, providing high quality communication products designed to make communication between the inmates and their family members a much easier process. One form of technology developed by Securus is a free downloadable application, which is available on both Android and Apple devices and allows the customer to communicate through seamless streaming video chat. This prodfuct allows the inmate and their family members to bypass normal visitation periods and interact virtually for less time and from any location, making it extremely convenient and useful.
Securus Technologies is a company that is dedicated to providing high levels of service and products to their customers, which means that they will go leaps and bounds beyond the normal scope of what is required of them to meet these goals.